Fan Engagement Specialist

Fan Engagement Specialist (Remote)

Looking for a detail-oriented and personal individual to manage online conversations and engagement for a fast-growing digital paid content brand. This role involves building relationships with customers, maintaining consistent communication, and helping increase overall user satisfaction and retention.

Key Responsibilities

\- Respond to inbound messages in a timely and engaging manner

\- Build and maintain relationships with customers

\- Answer inquiries and provide personalized responses

\- Promote content, sales links, and special offers to maximize revenue

\- Collaborate with the team to improve messaging strategies

Requirements

\- Strong written communication skills and attention to detail

\- Comfortable working in a fast paced, online environment

\- Ability to work independently and handle multiple conversations simultaneously

\- Access to reliable internet connection and a device to work from

\- Availability of at least 20 hours per week, with flexibility for more

Position Details

Contract length: on-going (no fixed term)

Pay Rate: to be discussed upon interview

Weekly hours: 20+ per week (flexible schedule)

Location: fully remote (open to applicants worldwide)